As a profesional in HR have worked in multicultural environments, collaborated close to tech and FMCG industries where have been able to develop myself through responsibilities in implementing global processes for On/Off boarding, Workforce Administration, Time and Attendance, Payroll, Reimbursement, Compensation and Benefits and Contact Centre processes (dealing with local legal requirements).
I define myself as a profesional leader with expertise in  Monitoring and developing multidisciplinary teams to achieve the service levels agreed with different customers. Been capable of monitoring resources and activities according to customer needs through (Performance, KPIs, SLAs and other indicators) and establish the necessary corrective measures to stabilize the service. Managing clients in the areas of Selection, Personnel Administration, Compensation and Benefits. As well as sharing good practices with other clusters in not only Europe but also the LATAM region.